Agile Coach · Atlassian Expert · Jira Integrations
Agile Coach and IT consultant with 6+ years at Accenture and IBM. I connect business goals to working software — with Jira, Confluence, and serverless integrations that teams actually use.
I'm a Agile Coach and IT Consultant with a background in Chemical Engineering and an MBA in Project Management. I've spent the last 6+ years at Accenture, IBM, and Seguros Unimed, leading digital product delivery across insurance, petrochemical, pharmaceutical, and automotive sectors.
My work sits at the intersection of business strategy and technical execution. I manage backlogs, facilitate agile ceremonies, align stakeholders — and when the team hits a tooling wall, I build the integration that removes it.
I'm fluent in English and Spanish, experienced in LATAM cross-country projects (Brazil, Argentina, Chile, Colombia), and open to long-term remote engagements with international teams.
Backlog definition and prioritization, agile ceremonies facilitation, stakeholder management with data-driven communication, product vision connected to business goals.
Jira Software, JSM, Confluence, Advanced Roadmaps. Workflow configuration, automation rules, custom dashboards, performance reports, and cross-project setup from scratch.
Serverless integrations via Jira Automation + Bitbucket Pipelines + Python. Jira ↔ Siebel CRM, Jira ↔ DocuSign, cross-instance sync, and Google Calendar worklog automation.
Leading local and remote multidisciplinary teams, managing SLA goals, aligning expectations with data-driven updates, delivering cross-functional projects across LATAM.
SAP SD implementation and AMS support in pharma, petrochemical, and automotive. SAP S/4 HANA rollouts in LATAM (Brazil, Chile, Argentina, Colombia).
Lean Manufacturing, Six Sigma Green Belt. Measurable results: SLA recovery, backlog reduction, and delivery efficiency gains across multiple teams and sectors.
Bidirectional real-time sync between Siebel CRM and Jira Cloud — no dedicated server. Analysts create records in Siebel; the delivery team acts in Jira; everything stays in sync automatically.
Production middleware (v28) syncing tickets, statuses, comments, and attachments between two independent Jira Cloud instances — bidirectionally, with a hybrid architecture that minimizes pipeline usage.
Serverless automation that sends DocuSign envelopes on Jira card creation, saves the Envelope ID to the ticket, and moves the card to "Approved" once the document is signed.
Reads analyst calendar events weekly and registers them as Jira Worklogs — eliminating 100% of manual timesheet entry. Runs on a Bitbucket schedule, no third-party middleware.
Open to freelance engagements on Upwork and direct contracts. Available for Agile Coach, Jira setup, Atlassian consulting, and integration projects.